Education IT Support Specialist (On-Site)

Salt Lake City School District; South Salt Lake (UT); On-site; USD 56,000 - 76,000; Full time

Job summary

Salt Lake City School District Information Technology – South Salt Lake, Utah seeks an IT Support Technician to install, repair, and maintain computer and network equipment and resolve operational issues across multiple locations. You’ll work on projects, diagnose problems, and upgrade systems while supporting a dynamic educational environment.

You will travel to district locations, collaborate with teachers, students, and staff, and apply strong communication and customer service skills.

Qualifications

• High school diploma or equivalent
• Minimum two (2) years working with and supporting others with computer applications
• Knowledge of computer operating systems (Windows, Apple), internet protocols, Microsoft Office Suite, antivirus programs, peripherals, and standard device hardware
• Able to lift up to 30 pounds
• English language proficiency
• Valid Utah Driver’s License and access to transportation

Responsibilities

• Inspect computer and network equipment to identify repair needs
• Repair computers, peripherals, and software
• Assess malfunctions to determine actions to maintain operations
• Provide step-by-step problem solving assistance
• Travel between district locations using a private vehicle with mileage reimbursed
• Process work orders/tickets to maintain operability
• Respond to inquiries from staff, students, parents, and external parties
• Coordinate with staff to complete projects and tasks
• Maintain inventory of district computing devices
• Install equipment and software as needed
• Maintain computer hardware throughout district facilities
• Train personnel on new and existing software
• Attend meetings and prepare written materials
• Collaborate with help desk to develop training materials
• Staff the help desk as needed
• Assist other personnel and perform related duties
• Maintain regular attendance
• Communicate effectively in English

Job description

Salt Lake City School District Information Technology – South Salt Lake, Utah seeks an IT Support Technician to install, repair, and maintain computer and network equipment and resolve operational issues across multiple locations. You’ll work on projects, diagnose problems, and upgrade systems while supporting a dynamic educational environment.

You will travel to district locations, collaborate with teachers, students, and staff, and apply strong communication and customer service skills.