Education IT Support Specialist

Dayspring Academy; Florida; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Additional Insurance

PTO

Paid Holidays

Job summary

Dayspring Academy in Pasco County, FL, seeks an IT Support Technician to maintain and troubleshoot the school’s hardware, software, and network needs. You will provide front-line help desk support to students, teachers, and staff in a busy in-person environment.

The ideal candidate has 1–3 years in tech support, a high school diploma (Associate's or Bachelor's preferred), and may hold CompTIA A+ certification. Fingerprinting and background screening are required.

Qualifications

• Fingerprinting and background screening required.
• High school diploma required; related degree preferred.
• Proficient with email, word processing, spreadsheets and databases.
• 1–3 years of experience in a technical support role preferred.
• CompTIA A+ certification preferred.

Responsibilities

• Technical Troubleshooting: Diagnose and resolve hardware and software issues for students, teachers, and staff.
• Help Desk Support: Provide front-line assistance via phone, email, or in-person to address IT-related inquiries and problems.
• Network Maintenance: Ensure the school’s computer network is operational, perform regular maintenance, and troubleshoot connectivity issues.
• Hardware Installation and Maintenance: Install, configure, and maintain computers, laptops, printers, and other hardware devices.
• Software Installation and Updates: Install, update, and troubleshoot software applications used in educational environments.
• Security Management: Implement and maintain security measures to protect the school’s IT infrastructure, including antivirus software and firewalls.
• Classroom Technology Integration: Collaborate with teachers to integrate technology into the classroom, ensuring that educational tools and software are effectively utilized.
• Inventory Management: Keep track of IT assets, maintain an updated inventory, and assist with procurement of new equipment as needed.
• User Training: Conduct training sessions for faculty and students on basic IT skills and best practices.

Skills

Technical Troubleshooting

Help Desk Support

Network Maintenance

Hardware Installation

Software Troubleshooting

Security Awareness

User Training

Inventory Management

Communication Skills

Time Management

Education

High school diploma

Associate's or Bachelor's degree preferred

Tools

CompTIA A+

Job description

Dayspring Academy in Pasco County, FL, seeks an IT Support Technician to maintain and troubleshoot the school’s hardware, software, and network needs. You will provide front-line help desk support to students, teachers, and staff in a busy in-person environment.

The ideal candidate has 1–3 years in tech support, a high school diploma (Associate's or Bachelor's preferred), and may hold CompTIA A+ certification. Fingerprinting and background screening are required.