Education IT Coordinator - Lead Tech & Service Delivery

Questeq; New Kensington (Westmoreland County); On-site; USD 55,000 - 75,000; Full time

Job summary

Questeq is seeking an Information Technology Coordinator to join the team at The Northern Westmoreland Career and Technical Center in New Kensington, PA. You will be the primary liaison between Questeq and the educational organization and manage the overall Questeq education technology delivery model.

You will oversee onsite IT support and network operations, work with the school’s administrative team to achieve IT goals, and track ticket queues and performance metrics.

Qualifications

• Associates degree in IT technology or related field.
• Strong customer service and communication skills.
• Experience with IT management and infrastructure.
• Leadership and strategic planning abilities.
• Familiarity with school-IT environments is a plus.

Responsibilities

• Oversees onsite IT support and network operations.
• Collaborates with administrative teams to meet IT goals.
• Manages ticket queues, documentation, and metrics.
• Identifies opportunities for process improvement.
• Assists with technology infrastructure planning.

Skills

Customer Service

Communication

Leadership

Strategic Planning

Team Building

IT Management

Infrastructure Knowledge

Education

Associates degree in IT technology related field

Job description

Questeq is seeking an Information Technology Coordinator to join the team at The Northern Westmoreland Career and Technical Center in New Kensington, PA. You will be the primary liaison between Questeq and the educational organization and manage the overall Questeq education technology delivery model.

You will oversee onsite IT support and network operations, work with the school’s administrative team to achieve IT goals, and track ticket queues and performance metrics.