Education AI Solutions Engineer

salesforce.com, inc.

Boston (MA)

On-site

USD 134,750 - 180,250

Full time

14 days+

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Job summary

Salesforce is seeking an Account Solution Engineer for the Global Public Sector Solution Engineering team to collaborate with sales, product experts, and partners. You will develop tailored solutions addressing institutional challenges, from discovery to demonstration, and showcase Salesforce's platform to optimize the student lifecycle and administrative processes.

In a fast-paced environment, you will bridge technology and strategy, lead technical conversations, articulate business value, and

Qualifications

  • 7+ years of combined experience working with Salesforce or other CRM solutions, with a focus on education.
  • 5+ years of experience in solution engineering, consulting, enterprise software delivery, or customer success.
  • Artificial Intelligence and/or Data Certifications, Salesforce-preferred, related to generative AI and LLM concepts.

Responsibilities

  • Lead the solution cycle from discovery to close with account teams, product specialists, and partners.
  • Understand institutional needs and map them to Salesforce solutions for large higher education institutions.
  • Position Salesforce as a strategic partner and present tailored demonstrations aligned to institutional goals.

Skills

CRM experience
Solution engineering
Education domain knowledge
Communication & presentation

Education

B.S./M.S./Ph.D. in CS/SE/MIS

Tools

Agentforce for Education
Salesforce Platform

Job description

Salesforce is seeking an Account Solution Engineer for the Global Public Sector Solution Engineering team to collaborate with sales, product experts, and partners. You will develop tailored solutions addressing institutional challenges, from discovery to demonstration, and showcase Salesforce's platform to optimize the student lifecycle and administrative processes.

In a fast-paced environment, you will bridge technology and strategy, lead technical conversations, articulate business value, and

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