Editorial Operations Manager & Content Lead

Pearson; Nashville (TN); On-site; USD 80,000 - 95,000; Full time

Job summary

Pearson in the United States seeks a Manager, Content Developer to lead editors responsible for development, production, and publication of assessment exams. You will manage day-to-day operations to ensure accuracy, security, and on-time delivery across programs.

You’ll coach a growing team, collaborate with cross-functional groups, monitor capacity and risks, and drive continuous improvement while upholding Pearson’s editorial standards and client commitments.

Qualifications

• Bachelor’s degree in English, education, publishing, communications, assessment, instructional content, or a related field; equivalent experience may be considered.
• Five or more years of experience in editorial, assessment, publishing, production, educational content, or related environment.
• Three or more years of experience leading, supervising, mentoring, or coordinating the work of editors, technicians, production staff, or cross-functional project teams.
• Experience managing multiple complex deliverables with competing timelines and quality requirements.
• Experience with high-stakes assessment, educator licensure, certification exams, educational publishing, or item banking systems preferred.
• Proficiency with Microsoft Office and collaboration tools; experience with databases, content management systems, or proprietary publishing platforms preferred.

Responsibilities

• Manage, coach, and develop a team of editors including work assignments, performance feedback, onboarding, training, and professional development.
• Oversee editorial and production workflows for teacher assessment exams, study guides, practice materials, item banks, and related deliverables.
• Plan team capacity, prioritize competing deliverables, and monitor schedules to ensure accurate, timely completion of work across multiple programs and projects.
• Ensure editorial and production work follows applicable client requirements, style guides, accessibility expectations, quality standards, and security protocols.
• Partner with content developers, assessment specialists, psychometricians, project managers, publishing teams, and client-facing groups to clarify requirements and resolve questions or blockers.
• Review project status, identify risks, elevate issues when appropriate, and implement mitigation plans to protect schedules and deliverable quality.
• Support quality control activities, including proofreading, copyediting, metadata review, item accounting checks, formatting validation, and final production review.
• Maintain and improve documented procedures, templates, tracking tools, and job logs to support consistency, efficiency, and knowledge transfer.
• Analyze workflow data, recurring defects, and feedback to recommend process improvements and strengthen team performance.
• Promote a collaborative, inclusive team culture focused on accuracy, accountability, continuous improvement, and service to educators and learners.

Skills

Team leadership

Editorial workflow

Communication

Problem solving

Education

Bachelor’s degree in English/related field

Tools

Microsoft Office

Databases

Content Management Systems

Publishing Platforms

Job description

Pearson in the United States seeks a Manager, Content Developer to lead editors responsible for development, production, and publication of assessment exams. You will manage day-to-day operations to ensure accuracy, security, and on-time delivery across programs.

You’ll coach a growing team, collaborate with cross-functional groups, monitor capacity and risks, and drive continuous improvement while upholding Pearson’s editorial standards and client commitments.