Editorial Services Manager - Content & Production Lead

Pearson; Boise (ID); On-site; USD 80,000 - 95,000; Full time

Job summary

Pearson is seeking an Editorial Services Manager to lead a team of editors responsible for the development, production, and publication of assessment exams in the United States. You will coordinate cross-functional teams to ensure accuracy, security, and timely delivery of materials, with training and resources provided to support prioritization and problem-solving.

The role emphasizes collaboration with content development, psychometrics, assessment services, publishing, technology, and

Qualifications

• Bachelor’s degree or equivalent in English, education, publishing, or a related field.
• Five+ years in editorial, assessment, publishing, production, or related environment.
• Three+ years leading editors, technicians, or cross-functional teams.
• Experience managing multiple complex deliverables with competing timelines.
• Ability to interpret style guides, client requirements, and quality standards.
• Experience with high-stakes assessment or educational publishing preferred.

Responsibilities

• Lead a team of editors, provide coaching, onboarding, and professional development.
• Oversee editorial and production workflows for exams, study guides, item banks, and related deliverables.
• Plan team capacity, prioritize deliverables, and monitor schedules across programs.
• Ensure work follows client requirements, style guides, accessibility, quality, and security standards.
• Collaborate with content developers, psychometricians, project managers, publishing teams, and clients to resolve questions.
• Review status, identify risks, and implement mitigation plans to protect schedules and quality.
• Support quality control activities including proofreading, metadata review, and final production checks.
• Maintain and improve procedures, templates, and tracking tools for consistency and transfer of knowledge.
• Analyze workflow data and defects to recommend process improvements and strengthen performance.
• Promote a collaborative, inclusive culture focused on accuracy and service to educators and learners.

Skills

Team leadership

Editorial development

Workload planning

Cross-functional collaboration

Quality control

Education

Bachelor’s degree in English, education, publishing, communications, assessment, instructional content, or related field

Tools

Microsoft Office

Content management systems

Publishing platforms

Job description

Pearson is seeking an Editorial Services Manager to lead a team of editors responsible for the development, production, and publication of assessment exams in the United States. You will coordinate cross-functional teams to ensure accuracy, security, and timely delivery of materials, with training and resources provided to support prioritization and problem-solving.

The role emphasizes collaboration with content development, psychometrics, assessment services, publishing, technology, and