Editorial Services Manager

Pearson; Boston (MA); On-site; USD 80,000 - 95,000; Full time

Job summary

Pearson is seeking an Editorial Services Manager to lead a team of editors responsible for the development, production, quality control, and publication of assessment exams in the United States. You will guide workflows and collaborate with cross-functional groups to ensure accuracy, security, and on-time delivery.

The role emphasizes training and people leadership, capacity planning, and process improvement, with a traditional schedule and core-hours flexibility.

Qualifications

• Bachelor's degree in English, education, publishing, communications, assessment, instructional content, or a related field; equivalent experience may be considered.
• Five or more years of experience in editorial, assessment, publishing, production, educational content, or related environment.
• Three or more years of experience leading, supervising, mentoring, or coordinating the work of editors, technicians, production staff, or cross-functional project teams.

Responsibilities

• Manage, coach, and develop a team of editors including work assignments, performance feedback, onboarding, training, and professional development.
• Oversee editorial and production workflows for teacher assessment exams, study guides, practice materials, item banks, and related deliverables.
• Plan team capacity, prioritize competing deliverables, and monitor schedules to ensure accurate, timely completion of work across multiple programs and projects.
• Ensure editorial and production work follows applicable client requirements, style guides, accessibility expectations, quality standards, and security protocols.
• Partner with content developers, assessment specialists, psychometricians, project managers, publishing teams, and client-facing groups to clarify requirements and resolve questions or blockers.
• Review project status, identify risks, elevate issues when appropriate, and implement mitigation plans to protect schedules and deliverable quality.

Skills

Team leadership

Editorial workflows

Communication

Deadline management

Data analysis

Education

Bachelor's in English or related field

Tools

Microsoft Office

Content management systems

Publishing platforms

Job description

Pearson is seeking an Editorial Services Manager to lead a team of editors responsible for the development, production, quality control, and publication of assessment exams in the United States. You will guide workflows and collaborate with cross-functional groups to ensure accuracy, security, and on-time delivery.

The role emphasizes training and people leadership, capacity planning, and process improvement, with a traditional schedule and core-hours flexibility.