Edge & Ingress Engineer — Cloud Networking Specialist

EY; Rogers (AR); Hybrid; USD 83,000 - 136,000; Full time

Benefits offered by this job

Hybrid work model

Total rewards package (medical, dental

Paid time off

Job summary

EY is seeking a Staff Internet Ingress & Edge Engineer to support enterprise application delivery and ingress operations across AWS, AVI, Azure, DNS, certificates, routing, and edge security technologies.

You will monitor, troubleshoot, onboarding, and lifecycle activities, following ranbooks and escalation paths, while collaborating with cross-functional teams to improve platform reliability.

Qualifications

• Associate's or bachelor's degree in Information Technology, Computer Science, Engineering, Cybersecurity, or equivalent practical experience preferred.
• 2+ years of experience in networking, cloud operations, load balancing, application delivery, infrastructure support, or a related technical role.
• Working knowledge of TCP/IP, DNS, HTTP/HTTPS, SSL/TLS, routing, Layer 4 and Layer 7 concepts, and high-availability fundamentals.
• Experience troubleshooting production infrastructure or application connectivity issues using documented operational processes.
• Ability to follow change controls, runbooks, escalation procedures, and documentation standards.
• Strong learning agility, communication, teamwork, attention to detail, and problem-solving skills.

Responsibilities

• Monitor ingress and edge platform health, availability, alerts, capacity, and service performance.
• Perform initial triage of application connectivity, load balancing, DNS, certificate, routing, and traffic delivery issues.
• Follow runbooks to collect evidence, validate service health, and escalate complex or high-impact issues.
• Participate in incident response, problem investigation, scheduled maintenance, and on-call support as assigned.
• Maintain accurate ticket updates, technical notes, and operational records.
• Support AWS ALB/NLB, AVI load balancers, Azure ingress services, and related cloud platform components.
• Assist with configuration changes, lifecycle activities, and change control reviews.

Skills

Networking fundamentals

DNS

TCP/IP

Load balancing

Troubleshooting production issues

Cloud platforms

Incident response

Change control/runbooks

Documentation

Learning agility

Education

Associate's or bachelor's degree in IT/CS/Engineering

Equivalent practical experience

Tools

Terraform

Git

APIs

Job description

EY is seeking a Staff Internet Ingress & Edge Engineer to support enterprise application delivery and ingress operations across AWS, AVI, Azure, DNS, certificates, routing, and edge security technologies.

You will monitor, troubleshoot, onboarding, and lifecycle activities, following ranbooks and escalation paths, while collaborating with cross-functional teams to improve platform reliability.