Edge & Ingress Platform Engineer (Cloud Networking)

Ernst & Young Oman; Frankfort (KY); Hybrid; USD 83,000 - 136,000; Full time

Benefits offered by this job

Medical and dental coverage

401(k) plan

Paid time off

Job summary

EY is seeking a Staff Internet Ingress & Edge Engineer to support enterprise application delivery across AWS, AVI, Azure, DNS, certificate, routing, and edge security technologies.

The role emphasizes monitoring, troubleshooting, application onboarding, configuration changes, maintenance, documentation, incident response, and lifecycle activities. It offers a defined development path and a hybrid work model with flexibility.

Qualifications

• Associate's or bachelor's degree in Information Technology, Computer Science, Engineering, Cybersecurity, or equivalent practical experience preferred.
• 2+ years of experience in networking, cloud operations, load balancing, application delivery, infrastructure support, or a related technical role.
• Working knowledge of TCP/IP, DNS, HTTP/HTTPS, SSL/TLS, routing, Layer 4 and Layer 7 concepts, and high-availability fundamentals.
• Experience troubleshooting production infrastructure or application connectivity issues using documented operational processes.
• Ability to follow change controls, runbooks, escalation procedures, and documentation standards.
• Strong learning agility, communication, teamwork, attention to detail, and problem-solving skills.

Responsibilities

• Monitor ingress and edge platform health, availability, alerts, capacity, and service performance.
• Perform initial triage of application connectivity, load balancing, DNS, certificate, routing, and traffic delivery issues.
• Follow runbooks to collect evidence, validate service health, and escalates complex or high-impact issues.
• Participate in incident response, problem investigation, scheduled maintenance, and on-call support as assigned.
• Maintain accurate ticket updates, technical notes, and operational records.

Skills

Networking

Cloud operations

Load balancing

DNS

TLS/SSL

Troubleshooting

Documentation

Automation

Change controls

Education

Bachelor's degree in IT/CS/Engineering

Tools

Terraform

Git

AWS

Azure

NSX/Telco load balancers

Job description

EY is seeking a Staff Internet Ingress & Edge Engineer to support enterprise application delivery across AWS, AVI, Azure, DNS, certificate, routing, and edge security technologies.

The role emphasizes monitoring, troubleshooting, application onboarding, configuration changes, maintenance, documentation, incident response, and lifecycle activities. It offers a defined development path and a hybrid work model with flexibility.