Staff Edge & Ingress Engineer - Cloud Networking

Ernst & Young Advisory Services Sdn Bhd; Chicago (IL); Hybrid; USD 83,000 - 136,000; Full time

Benefits offered by this job

Hybrid work model

Competitive total rewards package

Health benefits and 401(k)

Job summary

EY seeks a Staff Internet Ingress & Edge Engineer to support enterprise application delivery and ingress operations across AWS, AVI, Azure, DNS, certificates, routing, and edge security technologies.

The role supports monitoring, onboarding, configuration changes, maintenance, incident response, and lifecycle activities, following runbooks and established standards to grow platform ownership over time.

Qualifications

• Associate's or bachelor's degree in Information Technology, Computer Science, Engineering, Cybersecurity, or equivalent practical experience preferred.
• 2+ years of experience in networking, cloud operations, load balancing, application delivery, infrastructure support, or a related technical role.
• Working knowledge of TCP/IP, DNS, HTTP/HTTPS, SSL/TLS, routing, Layer 4 and Layer 7 concepts, and high‑availability fundamentals.
• Experience troubleshooting production infrastructure or application connectivity issues using documented operational processes.
• Ability to follow change controls, runbooks, escalation procedures, and documentation standards.
• Strong learning agility, communication, teamwork, attention to detail, and problem‑solving skills.

Responsibilities

• Monitor ingress and edge platform health, availability, alerts, capacity, and service performance.
• Perform initial triage of application connectivity, load balancing, DNS, certificate, routing, and traffic delivery issues.
• Follow runbooks to collect evidence, validate service health, and escalates complex or high‑impact issues.
• Participate in incident response, problem investigation, scheduled maintenance, and on‑call support as assigned.
• Maintain accurate ticket updates, technical notes, and operational records.

Skills

Networking experience

Cloud operations

Troubleshooting

Documentation

Teamwork

Education

Associate's or bachelor's degree in IT/CS/Engineering

Tools

Terraform

Git

Automation tools

Job description

EY seeks a Staff Internet Ingress & Edge Engineer to support enterprise application delivery and ingress operations across AWS, AVI, Azure, DNS, certificates, routing, and edge security technologies.

The role supports monitoring, onboarding, configuration changes, maintenance, incident response, and lifecycle activities, following runbooks and established standards to grow platform ownership over time.