Edge & Ingress Engineer - Cloud Networking Specialist

Ernst & Young Oman; Chantilly (VA); Hybrid; USD 83,000 - 136,000; Full time

Benefits offered by this job

Hybrid work model

Medical and dental coverage

401(k) plan

Paid time off

Job summary

EY is seeking a Staff Internet Ingress & Edge Engineer to support enterprise application delivery across AWS, AVI, Azure, DNS, certificates, routing, and edge security technologies. This hands-on role emphasizes monitoring, troubleshooting, onboarding, and lifecycle activities.

You will work with cross-functional teams to ensure service availability, follow documented runbooks, and develop technical depth toward greater platform ownership within a flexible, hybrid environment.

Qualifications

• Associate's or bachelor's degree in Information Technology, Computer Science, Engineering, Cybersecurity, or equivalent practical experience preferred.
• 2+ years of experience in networking, cloud operations, load balancing, application delivery, infrastructure support, or a related technical role.
• Working knowledge of TCP/IP, DNS, HTTP/HTTPS, SSL/TLS, routing, Layer 4 and Layer 7 concepts, and high-availability fundamentals.
• Experience troubleshooting production infrastructure or application connectivity issues using documented operational processes.
• Ability to follow change controls, runbooks, escalation procedures, and documentation standards.
• Strong learning agility, communication, teamwork, attention to detail, and problem-solving skills.

Responsibilities

• Monitor ingress and edge platform health, availability, alerts, capacity, and service performance.
• Perform initial triage of application connectivity, load balancing, DNS, certificate, routing, and traffic delivery issues.
• Follow runbooks to collect evidence, validate service health, and escalates complex or high-impact issues.
• Participate in incident response, problem investigation, scheduled maintenance, and on-call support as assigned.
• Maintain accurate ticket updates, technical notes, and operational records.
• Assist with upgrades, maintenance, configuration reviews, and lifecycle activities.

Skills

Networking

Cloud operations

Troubleshooting

Change controls

Collaboration

Education

Bachelor's degree in IT/CS/Engineering

Associate's degree acceptable

Tools

Terraform

Git

APIs

Scripting

Infrastructure as Code

Job description

EY is seeking a Staff Internet Ingress & Edge Engineer to support enterprise application delivery across AWS, AVI, Azure, DNS, certificates, routing, and edge security technologies. This hands-on role emphasizes monitoring, troubleshooting, onboarding, and lifecycle activities.

You will work with cross-functional teams to ensure service availability, follow documented runbooks, and develop technical depth toward greater platform ownership within a flexible, hybrid environment.