Edge & Ingress Engineer: Cloud Networking Lead

EY; Chicago (IL); Hybrid; USD 83,000 - 136,000; Full time

Benefits offered by this job

Hybrid work model

Medical and dental coverage

Pension and 401(k)

Job summary

EY is seeking a Staff Internet Ingress & Edge Engineer to support enterprise delivery and ingress operations across AWS, AVI, Azure, DNS, and edge security. You’ll monitor, troubleshoot, onboard applications, and perform configuration changes within established standards and runbooks, growing platform ownership over time.

The role emphasizes hands-on operations with a defined development path, collaborating with senior engineers and cross-functional teams in a hybrid model.

Qualifications

• Associate's or bachelor's degree in Information Technology, CS, Engineering, Cybersecurity, or equivalent practical experience.
• 2+ years of experience in networking, cloud operations, load balancing, application delivery, infrastructure support, or a related technical role.
• Working knowledge of TCP/IP, DNS, HTTP/HTTPS, SSL/TLS, routing, Layer 4/7 concepts, and HA fundamentals.
• Ability to follow change controls, runbooks, escalation procedures, and documentation standards.
• Strong learning agility, communication, teamwork, attention to detail, and problem-solving skills.

Responsibilities

• Monitor ingress and edge platform health, availability, alerts, capacity, and performance.
• Perform initial triage of connectivity, load balancing, DNS, certificates, routing, and traffic issues.
• Follow runbooks to collect evidence, validate health, and escalate complex issues.
• Participate in incident response, maintenance, and on-call support as assigned.
• Maintain accurate ticket updates and operational records.

Skills

Monitoring and alerting

Load balancing

DNS management

TLS/SSL certificates

Traffic management

Terraform

Git workflows

Automation

Incident response

Education

Associate's or bachelor's degree in IT/CS/Engineering

Tools

AWS ALB/NLB

AVI Load Balancer

Azure Ingress

DNS administration

Terraform

Git

Job description

EY is seeking a Staff Internet Ingress & Edge Engineer to support enterprise delivery and ingress operations across AWS, AVI, Azure, DNS, and edge security. You’ll monitor, troubleshoot, onboard applications, and perform configuration changes within established standards and runbooks, growing platform ownership over time.

The role emphasizes hands-on operations with a defined development path, collaborating with senior engineers and cross-functional teams in a hybrid model.