Edge Connectivity Lead — Enterprise Networking & Services

HDR; Albuquerque (NM); On-site; USD 110,000 - 187,875; Full time

Benefits offered by this job

On-site role

Full-time

Job summary

HDR is seeking a Senior Network/Connectivity Leader to own service delivery and operational performance for enterprise connectivity services across datacenter edge, office LAN/WAN, and cloud connectivity. You will establish priorities, manage teams of connectivity engineers, and drive governance, vendor relationships, and cost optimization.

The role requires 10+ years in network engineering and at least 3 years leading technical teams, with strong communication and stakeholder management skills.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Engineering, Business, or a related field.
• Minimum 10 years of related experience in network engineering, connectivity operations, or enterprise infrastructure.
• Minimum 3 years of experience leading technical teams, technical leads, or service domains.
• Strong understanding of enterprise networking, firewalls, wireless, WAN, and hybrid/public cloud connectivity.
• Experience with IT service management, operational governance, change control, and incident leadership.
• Experience working with business users and technical stakeholders to establish priorities and manage expectations.

Responsibilities

• Own service delivery and operational performance for enterprise connectivity services, including datacenter edge connectivity, office LAN/WAN, branch networking, wireless, firewall services, and public/private cloud connectivity.
• Establish priorities, service objectives, and operational expectations aligned with enterprise IT strategy.
• Directly manage connectivity engineers and/or leads; set clear expectations for delivery, accountability, collaboration, and professional growth.
• Oversee workload distribution, escalation models, on-call structures, staffing, and service continuity planning.
• Lead performance management activities including goal setting, coaching, development, and evaluations.
• Partner with peer managers in infrastructure, cloud, cybersecurity, service management, and support to ensure coordinated delivery and risk management.
• Ensure strong governance for incidents, changes, problems, configuration standards, security controls, and documentation.
• Oversee vendor and carrier relationships, support escalations, service reviews, and contractual/service performance discussions.
• Participate in budgeting, forecasting, lifecycle planning, and cost optimization for connectivity services.
• Translate strategy and roadmap priorities into executable team plans.
• Monitor and report on service health, risks, technical debt, capacity concerns, and improvement progress.
• Champion standardization, automation, operational maturity, and a strong customer-service culture.

Skills

Leadership

Enterprise networking

Budget planning

Vendor management

Cross-functional collaboration

ITIL certification

Education

Bachelor's degree in IT/CS/Engineering/Business or equivalent

Tools

CCNP/CCIE

PCNSE

Azure networking

AWS networking

Job description

HDR is seeking a Senior Network/Connectivity Leader to own service delivery and operational performance for enterprise connectivity services across datacenter edge, office LAN/WAN, and cloud connectivity. You will establish priorities, manage teams of connectivity engineers, and drive governance, vendor relationships, and cost optimization.

The role requires 10+ years in network engineering and at least 3 years leading technical teams, with strong communication and stakeholder management skills.