Edge Connectivity Leader for Enterprise Networking

HDR; Pittsburgh (Allegheny County); On-site; USD 105,000 - 185,000; Full time

Benefits offered by this job

Medical, dental, vision

Tuition reimbursement

Employee ownership

Paid time away

Retirement plan with employer match

Employee referral bonus

Paid holidays

Job summary

HDR is seeking a senior connectivity leader to own the service delivery for enterprise networks, data centers, and cloud connectivity. You will lead a team of engineers and leads, set priorities, manage performance, and ensure robust governance, security, and incident response across global environments.

You will collaborate with infrastructure, cloud, cybersecurity, and support teams to align IT strategy with operational execution, drive cost optimization, and deliver reliable, scalable

Qualifications

• Bachelor's degree in IT, CS, Engineering, Business, or related field, or equivalent experience.
• Minimum 10 years of experience in network engineering, connectivity operations, or enterprise infrastructure.
• Minimum 3 years of experience leading technical teams or service domains.
• Strong understanding of enterprise networking, firewalls, wireless, WAN, and hybrid/public cloud connectivity.
• Experience with IT service management, governance, change control, and incident leadership.
• Experience working with business users and technical stakeholders to set priorities and manage expectations.
• Ability to balance people leadership, operational management, and technical decision-making.
• Strong verbal and written communication skills.

Responsibilities

• Own service delivery and performance for enterprise connectivity services.
• Directly manage connectivity engineers and leads; set clear expectations.
• Oversee workload distribution, escalation models, on-call structures, staffing, and service continuity planning.
• Lead performance management activities including goal setting, coaching, development, and evaluations.
• Partner with peer managers in infrastructure, cloud, cybersecurity, service management, and support to ensure coordinated delivery and risk management.
• Oversee vendor and carrier relationships, support escalations, service reviews, and contractual/service performance discussions.
• Translate strategy and roadmap priorities into executable team plans.
• Monitor and report on service health, risks, technical debt, capacity concerns, and improvement progress.

Skills

Leadership

Communication

Strategic planning

Stakeholder management

Education

Bachelor's degree

Tools

ITIL

CCNP/CCIE

PCNSE

Fortinet

Azure/AWS networking

Job description

HDR is seeking a senior connectivity leader to own the service delivery for enterprise networks, data centers, and cloud connectivity. You will lead a team of engineers and leads, set priorities, manage performance, and ensure robust governance, security, and incident response across global environments.

You will collaborate with infrastructure, cloud, cybersecurity, and support teams to align IT strategy with operational execution, drive cost optimization, and deliver reliable, scalable