ED Patient Access Specialist: Registration & Billing

Bronson Health; Kalamazoo (MI); Sur place; USD 21 000 - 30 000; Plein temps

Résumé du poste

Bronson Health in Kalamazoo is seeking a Patient Representative for the Emergency Department to support patient access and registration. The role emphasizes accurate data collection, insurance verification, and clear communication with patients and families in a busy hospital setting.

This full-time day shift position requires a high school diploma, customer service experience, and familiarity with medical terminology and coding concepts; CHAA training is preferred.

Qualifications

• High school diploma or GED required.
• Previous customer service experience required.
• Medical Terminology, CPT and ICD-10 coding strongly preferred.
• Typing 45 WPM with basic ten key and Windows Computer skills.
• Associate’s degree or 2 years healthcare experience preferred.

Responsabilités

• Greet and register patients and collect demographic and insurance data.
• Verify insurance eligibility and obtain authorizations as needed.
• Schedule appointments and provide price estimates and payment information.
• Process payments and balance daily transactions.

Connaissances

Customer service

Medical terminology

CPT coding

ICD-10 coding

Typing 45 WPM

Ten key

Windows computer skills

Formation

High school diploma or GED

Associate’s degree or 2 years healthcare experience (preferred)

Outils

Windows OS

Online patient systems

Description du poste

Bronson Health in Kalamazoo is seeking a Patient Representative for the Emergency Department to support patient access and registration. The role emphasizes accurate data collection, insurance verification, and clear communication with patients and families in a busy hospital setting.

This full-time day shift position requires a high school diploma, customer service experience, and familiarity with medical terminology and coding concepts; CHAA training is preferred.