ED & Inpatient Patient Access Specialist

Penn Medicine, University of Pennsylvania Health System; Plainsboro Township (NJ); On-site; USD 24,000 - 39,000; Full time

Job summary

Penn Medicine is seeking a Patient Access Associate for ED and inpatient admissions. The role involves front-desk registration, validating patient data and ensuring timely reimbursement in a fast-paced environment.

Responsibilities include greeting patients, entering visits in the registration system, verifying insurance, and collecting payments or directing to a Financial Counselor as needed. Prior hospital or physician office registration experience is preferred.

Qualifications

• HS Diploma/GED required
• Two years of medical experience
• previous hospital or physician office registration experience preferred

Responsibilities

• Greets patient with a positive and professional attitude and initiates registration/check-in.
• Performs follow up on assigned third party accounts for ED and inpatient admissions, verifies eligibility and benefits.
• Coordinates with insurance companies and patients to facilitate coverage and payment.
• Collects Time of Service and payments per policy; refers to Financial Counselor when needed.
• Utilizes WOW or handheld devices for bedside registration.

Skills

Customer service

Communication

Registration software

Education

HS Diploma/GED

Tools

ADT system

Job description

Penn Medicine is seeking a Patient Access Associate for ED and inpatient admissions. The role involves front-desk registration, validating patient data and ensuring timely reimbursement in a fast-paced environment.

Responsibilities include greeting patients, entering visits in the registration system, verifying insurance, and collecting payments or directing to a Financial Counselor as needed. Prior hospital or physician office registration experience is preferred.