Emergency Department Registration Specialist - Premium Pay

Penn Medicine, University of Pennsylvania Health System; Lancaster (Lancaster County); On-site; USD 18,000 - 23,000; Full time

Job summary

Penn Medicine, University of Pennsylvania Health System is seeking an ED Registration Clerk to support accurate patient registration and insurance verification in a fast-paced Emergency Department in Lancaster, PA.

The role requires collaboration with the ED team to ensure excellent patient experience, proper identity verification, and efficient visitor management. The position is day shift, full-time, with responsibilities including documentation, compliance, and queues management.

Qualifications

• High School Diploma or equivalent GED.
• One year of clerical, customer service, or administrative support experience in a highly customer-oriented organization.
• One year experience with basic keyboarding, personal computer use, and office equipment.

Responsibilities

• Provides complete patient registration including demographic and insurance information for ED patients.
• Communicates effectively with the interdisciplinary team to ensure a positive patient experience.
• Manages patient arrivals via walk-in, EMS, or law enforcement with accurate identity verification.

Skills

Customer service

Communication

Multitasking

Education

High School Diploma

Tools

Epic EMR

MS Office

Job description

Penn Medicine, University of Pennsylvania Health System is seeking an ED Registration Clerk to support accurate patient registration and insurance verification in a fast-paced Emergency Department in Lancaster, PA.

The role requires collaboration with the ED team to ensure excellent patient experience, proper identity verification, and efficient visitor management. The position is day shift, full-time, with responsibilities including documentation, compliance, and queues management.