Emergency Department Access & Registration Specialist

UPMC; Colonial Park (PA); On-site; USD 32,000 - 46,000; Full time

Job summary

UPMC in Pennsylvania is seeking a Patient Access coordinator to oversee registration and ADT-related activities within the revenue cycle. You will reconcile the ED tracking board, ensure accurate hospital ADT entries during downtime, and assist with insurance eligibility and patient financial discussions.

Responsibilities include collecting payments, verifying demographics, obtaining consents, and maintaining HIPAA-compliant confidentiality while delivering a warm, professional patient

Qualifications

• Reconcile and maintain the First Net ED Tracking Board and Hospital ADT systems.
• Register patients accurately in ADT/clinical systems during downtime and monitor data integrity.
• Serve as the central resource for ADT registration support during evenings, weekends and holidays.
• Confirm insurance eligibility and coordinate benefits for seamless billing.
• Counsel patients on insurance coverage and expected financial liability.
• Collect and record patient payments (co-pays, deductible, co-insurance) at the point of service.
• Maintain HIPAA-compliant confidentiality and professional patient interactions.

Responsibilities

• Reconcile and maintain the First Net ED Tracking Board and Hospital ADT system.
• Register patients accurately in ADT/clinical systems during downtime and monitor data integrity.
• Serve as the central resource for ADT registration support during evenings, weekends and holidays.
• Confirm insurance eligibility and coordinate benefits for seamless billing.
• Counsel patients on insurance coverage and expected financial liability.
• Collect and record patient payments (co-pays, deductible, co-insurance) at the point of service.
• Maintain HIPAA-compliant confidentiality and professional patient interactions.

Job description

UPMC in Pennsylvania is seeking a Patient Access coordinator to oversee registration and ADT-related activities within the revenue cycle. You will reconcile the ED tracking board, ensure accurate hospital ADT entries during downtime, and assist with insurance eligibility and patient financial discussions.

Responsibilities include collecting payments, verifying demographics, obtaining consents, and maintaining HIPAA-compliant confidentiality while delivering a warm, professional patient