eCW Training Specialist — Healthcare IT Educator

Piedmont HealthCare PA; Statesville (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Piedmont HealthCare PA is seeking an experienced eCW Application Training Analyst to develop, deliver, and maintain training programs for eClinicalWorks and related clinical applications. This role supports new hires, staff, system implementations, and ongoing training needs, translating complex workflows into practical guidance.

The analyst creates curriculum, instructional videos, and on-site support to ensure staff competency, promote standardized workflows, and drive quality measures across

Qualifications

• Hands-on eClinicalWorks experience and clinical workflow knowledge.
• Proven training/instructional experience with public speaking to diverse audiences.
• Experience developing e-learning materials and training videos.

Responsibilities

• Deliver eCW training for new hires and staff across provider, clinical, and revenue cycle workflows.
• Create and maintain onboarding curricula per role and conduct refresher training as systems evolve.
• Develop training materials, videos, and reference guides; manage assets on SharePoint.

Skills

eCW experience

Public speaking

Training material development

Clinical workflow knowledge

Team collaboration

Education

High School diploma or GED

Associate’s degree preferred

Tools

eCW (eClinicalWorks)

SnagIt

SharePoint

Microsoft Office

Job description

Piedmont HealthCare PA is seeking an experienced eCW Application Training Analyst to develop, deliver, and maintain training programs for eClinicalWorks and related clinical applications. This role supports new hires, staff, system implementations, and ongoing training needs, translating complex workflows into practical guidance.

The analyst creates curriculum, instructional videos, and on-site support to ensure staff competency, promote standardized workflows, and drive quality measures across