eClinicalWorks ECW Analyst

ClinDCast LLC; Austin (TX); Remote; USD 60,000 - 90,000; Full time

Job summary

An innovative healthcare organization is on the lookout for a detail-oriented eClinicalWorks (ECW) Analyst to enhance their Electronic Health Record (EHR) system. This remote role involves configuring and supporting the ECW system, optimizing workflows, and ensuring compliance with HIPAA standards. You will act as a crucial liaison between clinical staff and IT, providing user support and training while analyzing system performance to recommend enhancements. Join this forward-thinking team and make a significant impact on healthcare delivery through technology.

Qualifications

• Experience with eClinicalWorks system configuration and support.
• Strong understanding of HIPAA compliance and data integrity.

Responsibilities

• Configure and maintain the eClinicalWorks system for optimal performance.
• Provide end-user support and training for system enhancements.

Skills

eClinicalWorks (ECW)

System Configuration

Troubleshooting

User Support

Workflow Optimization

Reporting

Data Integrity

HIPAA Compliance

Education

Bachelor's Degree in Healthcare or IT

Relevant Certifications (e.g., ECW Certification)

Tools

eClinicalWorks Business Optimizer (eBO)

Job description

Job Title: eClinicalWorks (ECW) Analyst

Job Summary:

We are seeking a detail-oriented and proactive eClinicalWorks (ECW) Analyst to support and enhance our Electronic Health Record (EHR) system. The ECW Analyst will be responsible for system configuration, troubleshooting, user support, workflow optimization, reporting, and ensuring system integrity to meet organizational and clinical needs.

Key Responsibilities:

Configure, maintain, and support the eClinicalWorks (ECW) system, including EHR, PM, Patient Portal, Healow apps, and ancillary modules.

Act as a liaison between clinical staff, administrative teams, and IT to gather requirements and optimize workflows.

Provide end-user support through troubleshooting, training, and documentation.

Analyze system performance and recommend enhancements to improve efficiency and usability.

Build and customize templates, forms, clinical decision support tools, and reports.

Manage upgrades, patches, testing, and implementation of new ECW versions and features.

Generate and maintain operational, clinical, and regulatory reports using eBO (eClinicalWorks Business Optimizer) or other reporting tools.

Ensure data integrity, privacy, and security compliance (e.g., HIPAA standards).

Collaborate with vendors and third-party integrators as necessary for system enhancements or problem resolution.

Assist in the development of training materials and deliver training sessions to new and existing users.

This is a remote position.