Economic Services Trainee: Build Stable Futures

West Virginia Department of Human Services; West Virginia; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

12 paid holidays

Tuition reimbursement

Paid vacation and sick leave

Medical and life insurance

Retirement plans

Job summary

West Virginia Department of Human Services seeks an Economic Service Worker Trainee to learn and support delivery of SNAP, Medicaid, and Emergency Assistance/LIEAP. You will assist in processing applications, determine eligibility, and maintain caseloads while delivering compassionate service to families across the state.

This entry-level position offers on-the-job training, performance feedback, and extensive benefits, including paid holidays and paid vacation, with potential for growth within

Qualifications

• Two years of experience providing direct client services or two years in customer service, telemarketing, retail or clerical work.

Responsibilities

• Process applications and determine eligibility for economic assistance programs.
• Maintain caseloads for multiple programs and act as a contact for clients to provide timely, accurate services.

Skills

Client services

Interviewing

Customer service

Education

High school diploma

Job description

West Virginia Department of Human Services seeks an Economic Service Worker Trainee to learn and support delivery of SNAP, Medicaid, and Emergency Assistance/LIEAP. You will assist in processing applications, determine eligibility, and maintain caseloads while delivering compassionate service to families across the state.

This entry-level position offers on-the-job training, performance feedback, and extensive benefits, including paid holidays and paid vacation, with potential for growth within