Grow Your Impact: Economic Benefits Trainee

West Virginia Department of Human Services; West Virginia; On-site; USD 32,000 - 40,000; Full time

Job summary

The West Virginia Department of Human Services is seeking a trainee to learn the methods of processing benefit applications, determine eligibility, and manage a caseload across economic assistance programs such as SNAP, Medicaid, Emergency Assistance, and related vouchers.

Under close supervision, you will train to analyze financial and social information, conduct client interviews, and adhere to complex policy. A valid driver's license may be required.

Qualifications

• High school diploma or equivalent.
• Two years of paid experience in direct client services or similar customer service roles.
• A valid driver's license may be required.

Responsibilities

• Learn to process benefit applications and determine eligibility.
• Train to analyze financial and social information and manage a caseload.

Skills

Interviewing clients

Data evaluation

Customer service

Education

High school diploma

Job description

The West Virginia Department of Human Services is seeking a trainee to learn the methods of processing benefit applications, determine eligibility, and manage a caseload across economic assistance programs such as SNAP, Medicaid, Emergency Assistance, and related vouchers.

Under close supervision, you will train to analyze financial and social information, conduct client interviews, and adhere to complex policy. A valid driver's license may be required.