Economic Service Trainee: Learn Benefit Eligibility

State of West Virginia; Charleston (WV); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Benefits

Job summary

The State of West Virginia in Charleston is seeking a candidate for a training role to learn the methods of processing benefit applications, determine eligibility for SNAP, Medicaid, Emergency Assistance/LIEAP, and School Clothing Vouchers, and manage a caseload under supervision. You will learn department software, complex eligibility policy, and how to interview clients.

Training covers analyzing financial and social information and client documentation; a valid driver's license may be

Qualifications

• Proven ability to interview clients and assess information against guidelines.
• Familiarity with government benefit programs and eligibility rules.
• Willingness to learn department software and policy details.

Responsibilities

• In a training capacity learn to process benefit applications and determine eligibility.
• Manage a caseload for SNAP, Medicaid and other programs under supervision.
• Learn to conduct client interviews and analyze financial and social information.

Skills

Interviewing clients

Customer service

Data evaluation

Policy knowledge

Office software familiarity

Education

High school diploma or equivalent

Job description

The State of West Virginia in Charleston is seeking a candidate for a training role to learn the methods of processing benefit applications, determine eligibility for SNAP, Medicaid, Emergency Assistance/LIEAP, and School Clothing Vouchers, and manage a caseload under supervision. You will learn department software, complex eligibility policy, and how to interview clients.

Training covers analyzing financial and social information and client documentation; a valid driver's license may be