Entry-Level Benefits Eligibility Specialist

Virginia-Department-of-Social-Service; Lovingston (VA); On-site; USD 42,000 - 60,000; Full time

Job summary

Virginia Department of Social Services is seeking a Benefit Programs Specialist I/II to determine eligibility for financial assistance, SNAP, medical help, and other social services. The role involves interviewing applicants and processing program applications under close supervision while receiving on-the-job training.

The position emphasizes data accuracy, evaluation of social factors, and adherence to program guidelines, with opportunities to progress with experience to the full-performance

Qualifications

• High school diploma or equivalent with training/experience acceptable.
• Ability to maintain case records and data integrity.
• Ability to communicate effectively in writing and orally.

Responsibilities

• Conduct interviews to determine eligibility for assistance and continuing eligibility.
• Explain temporary assistance programs and reasons for need for assistance.
• Process applications for financial assistance and related programs.
• Evaluate data for completeness and accuracy; verify information.
• Compute assistance plans and determine allowances for special items.
• Assess social factors like education, work experience, and employability.
• Evaluate client employability and explore income sources.

Skills

Interviewing techniques

Communication skills

Numerical reasoning

Education

High school diploma or equivalent

Tools

Office software

Job description

Virginia Department of Social Services is seeking a Benefit Programs Specialist I/II to determine eligibility for financial assistance, SNAP, medical help, and other social services. The role involves interviewing applicants and processing program applications under close supervision while receiving on-the-job training.

The position emphasizes data accuracy, evaluation of social factors, and adherence to program guidelines, with opportunities to progress with experience to the full-performance