Early-Morning Retail Ops & Customer Experience Associate

JCPenney Co.; Alexandria (LA); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Medical/dental/vision

401(k) with company match

Employee discount

Job summary

JCPenney is seeking an Operations Associate in Alexandria, LA to help create an outstanding customer experience. This early morning role collaborates with a team to perform store operations before opening, including customer service, pricing, restocking, receiving merchandise, and supporting omnichannel processes.

The role emphasizes fast-paced movement, accuracy in signing, and adherence to merchandising standards to ensure customers find the styles and sizes they need.

Qualifications

• 1-2 years retail experience.
• Strong customer service skills and adaptability.

Responsibilities

• Assist customers and respond to inquiries on the sales floor.
• Execute pricing and signing of merchandise quickly and accurately.
• Replenish and restock the store to keep merchandise available.
• Receive and unload merchandise with team coordination.
• Maintain backroom standards for safety and organization.
• Support omnichannel initiatives (Buy Online Pickup in Store, Ship from Store, etc.).
• Contribute to merchandising plans and ensure shelf and floor standards.

Skills

Customer service

Retail experience

Cash handling

Job description

JCPenney is seeking an Operations Associate in Alexandria, LA to help create an outstanding customer experience. This early morning role collaborates with a team to perform store operations before opening, including customer service, pricing, restocking, receiving merchandise, and supporting omnichannel processes.

The role emphasizes fast-paced movement, accuracy in signing, and adherence to merchandising standards to ensure customers find the styles and sizes they need.