Early Morning Retail Ops: Customer Care & Merchandising

JCPenney; Harlingen (TX); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Medical/Dental/Vision

Term Life Insurance

Paid vacation/holidays

401(k) with Company match

Associate discount

Job summary

JCPenney is seeking an Operations Associate to enhance the in-store customer experience. This early-morning role involves working with a team to complete operations tasks before opening.

You will handle customer interactions, pricing changes, restocking, unloading merchandise, and maintaining organized stockrooms while supporting omnichannel initiatives. Prior retail experience is valued and associates receive benefits and discounts.

Qualifications

• Customer service experience preferred.

Responsibilities

• Provide excellent customer service on the sales floor.
• Execute pricing and signing across merchandise.
• Replenish and restock stock to meet customer demand.
• Receive and unload merchandise from trucks with team members.
• Maintain backroom standards for safety and organization.
• Support omnichannel efforts including Buy Online Pickup in Store and ship-from-store.

Skills

Customer service

Pricing

Merchandising

Job description

JCPenney is seeking an Operations Associate to enhance the in-store customer experience. This early-morning role involves working with a team to complete operations tasks before opening.

You will handle customer interactions, pricing changes, restocking, unloading merchandise, and maintaining organized stockrooms while supporting omnichannel initiatives. Prior retail experience is valued and associates receive benefits and discounts.