Early Morning Retail Operations Associate

JCPenney; Concord (NH); On-site; USD 17,908 - 22,041; Full time

Benefits offered by this job

Employee discount

Health benefits

401(k)

Job summary

JCPenney is seeking an Operations Associate to deliver outstanding customer experiences by performing critical store operations. This early morning role involves collaborative teamwork to complete tasks before opening.

Primary duties include assisting customers, pricing/signing merchandise, restocking, unloading shipments, and supporting omnichannel initiatives. A fast-paced environment requires initiative, accuracy, and a strong commitment to merchandising standards.

Qualifications

• 1–2 years retail experience.
• Ability to assist customers and navigate the store quickly.
• Willingness to learn and follow store procedures.

Responsibilities

• Provide rapid customer service around the store.
• Execute pricing and signing accurately and promptly.
• Restock shelves and prepare merchandise for the floor.
• Receive and unload shipments with team members.
• Maintain clean, organized backroom standards.
• Support omnichannel operations (Buy Online Pickup in Store, Ship from Store, etc.).
• Implement merchandising plans to enhance customer experience.
• Engage in ongoing training on merchandise, safety, and productivity.

Skills

Customer service

Teamwork

Attention to detail

Impeccable pace

Job description

JCPenney is seeking an Operations Associate to deliver outstanding customer experiences by performing critical store operations. This early morning role involves collaborative teamwork to complete tasks before opening.

Primary duties include assisting customers, pricing/signing merchandise, restocking, unloading shipments, and supporting omnichannel initiatives. A fast-paced environment requires initiative, accuracy, and a strong commitment to merchandising standards.