Early-Morning iSOC Security Dispatcher (Part-Time)

Interface Systems, LLC; St. Louis (MO); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Uncapped referral bonuses

Training provided

Shift differential

New hire bonus $500

Job summary

Interface Systems, LLC is seeking a Level 1 iSOC Coordinator for an on-site role in St. Louis, MO. You will perform remote checks and virtual tours, handle customer inquiries, and coordinate with local emergency services when needed.

Starting pay is $20.00 per hour with differential for evenings, nights, and weekends. Training is provided, and there are bonuses including a new-hire incentive and monthly performance rewards.

Qualifications

• High school diploma or GED equivalent.
• Two years of experience in customer service, call center, dispatch, or security roles is preferred.
• Excellent communication and interpersonal skills.
• Strong active listening skills to understand customer needs and provide timely, accurate responses.

Responsibilities

• Perform remote security checks/ virtual tours of customer locations.
• Conduct virtual security escorts to safeguard customers during openings/closings.
• Communicate with customer locations using two-way audio/video surveillance technology.
• Take appropriate action including contacting customers and dispatching emergency services.
• Answer inbound calls to assist with resolving or escalating inquiries and maintain records in the system.

Skills

Communication

Active listening

Interpersonal skills

Customer service orientation

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Interface Systems, LLC is seeking a Level 1 iSOC Coordinator for an on-site role in St. Louis, MO. You will perform remote checks and virtual tours, handle customer inquiries, and coordinate with local emergency services when needed.

Starting pay is $20.00 per hour with differential for evenings, nights, and weekends. Training is provided, and there are bonuses including a new-hire incentive and monthly performance rewards.