EAP Counselor — Hybrid, Remote & Onsite Support

Presbyterian System Services; Albuquerque (NM); Hybrid; USD 57,000 - 97,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Wellness program

Job summary

Presbyterian Healthcare Services in Albuquerque, NM, is seeking an experienced Employee Assistance Program (EAP) Counselor to join our clinical team. This hybrid role delivers confidential services remotely, in the office, and at client sites through in-person, phone, and video interactions.

You will conduct assessments, brief counseling, coaching, crisis response, and training, helping employees access support and resources while collaborating to improve service quality and client experience.

Qualifications

• Master’s degree in counseling, clinical psychology, social work, or related behavioral health field.
• Current LMHC or LMSW licensure required; other credentials preferred.

Responsibilities

• Collaborates on team projects to strengthen EAP service delivery.
• Provides consultation on workplace concerns to employees and organizations.
• Coordinates referrals with HR and leadership for employee performance issues.
• Conducts clinical assessments to evaluate risk and needs; determines appropriate level of care.
• Supports on-site responses following workplace incidents and provides debriefing.
• Develops and delivers EAP orientations and training sessions for staff.
• Represents EAP at health fairs and wellness events.
• Fosters cross-department collaboration to improve client experience.

Skills

Interpersonal skills

Communication

Bilingual English/Spanish

Microsoft Office

Education

Master's degree in counseling/psychology/social work

LMHC or LMSW licensure (minimum)

Preferred LPCC/LCSW/LMFT/PhD/PsyD

CEAP certification or related experience (preferred)

Tools

Microsoft Office

Job description

Presbyterian Healthcare Services in Albuquerque, NM, is seeking an experienced Employee Assistance Program (EAP) Counselor to join our clinical team. This hybrid role delivers confidential services remotely, in the office, and at client sites through in-person, phone, and video interactions.

You will conduct assessments, brief counseling, coaching, crisis response, and training, helping employees access support and resources while collaborating to improve service quality and client experience.