Onsite EAP Counselor — Per Diem (8 hrs/week)

UnitedHealth Group; Santa Clara (CA); On-site; USD 40,000 - 72,000; Part time

Job summary

UnitedHealth Group's Optum Care is seeking an Onsite EAP Counselor to join our Santa Clara, CA team. This is a per diem, non-exempt role delivering onsite services to a dedicated customer or customers, including assessment, referral, and crisis support.

Responsibilities include solution-focused consultations, referrals to Worklife and behavioral health services, manager consultations, on-site trainings, and compliant documentation in our clinical systems.

Qualifications

• Masters/Doctoral degree in a recognized behavioral health discipline.
• Current, unrestricted license at the independent practice level.
• 3+ years of experience in a behavioral health setting.
• Ability to work onsite as needed.

Responsibilities

• Conduct solution focused consultations; helping clients define goals, plan action and gain insight
• Assess and refer to appropriate programs and services including Worklife, behavioral health, substance abuse and community-based resources
• Assist with referrals for members needing ongoing/additional counseling services
• Provide limited after care monitoring (follow-up to ensure safety and continuation of treatment)
• Provide manager consultation services on work-related issues (performance, trauma, change, crisis intervention)
• Provide crisis intervention and management support for Critical Incidents
• Conduct on-site training services for managers and employees (wellness seminars, Health fairs, Lunch & Learns)
• Participate in monthly 1-on-1s and team meetings
• Document contact/case data in the clinical systems within the dept time frame
• Follow HIPAA and privacy policies; maintain confidentiality and compliant records
• Other projects as assigned by manager

Skills

Communication skills

Interpersonal skills

Organizational skills

Crisis intervention

Management consultation

Education

Masters or Doctoral degree in behavioral health

Tools

MS Office

Job description

UnitedHealth Group's Optum Care is seeking an Onsite EAP Counselor to join our Santa Clara, CA team. This is a per diem, non-exempt role delivering onsite services to a dedicated customer or customers, including assessment, referral, and crisis support.

Responsibilities include solution-focused consultations, referrals to Worklife and behavioral health services, manager consultations, on-site trainings, and compliant documentation in our clinical systems.