E-Commerce Supervisor: Lead Fast-Paced Delivery Ops

Whole Foods Market; Huntington Station (NY); On-site; USD 27,000 - 42,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Job summary

Whole Foods Market is seeking a Supervisor, WFMOA: E-Commerce, to lead daily shifts with a focus on safety, quality, and timely customer orders. You will coach team members and ensure adherence to standard operating procedures.

You will drive collaboration across departments, proactively identify improvements, and maintain a start-up mindset while supporting a thriving WFMOA on-line grocery program.

Qualifications

• High School diploma or equivalent.
• 6+ months retail experience in retail, distribution, or logistics.
• Availability to work weekends and/or evenings and overtime during peak seasons.
• Authorization to work in the US without sponsorship.
• Proficiency with email, Microsoft Office, and operations-related scheduling/ordering software.

Responsibilities

• Ensure a safe work environment for all Team Members.
• Review work forecasts and uphold productivity and utilization requirements.
• Coordinate process flow to meet online customer delivery promises.
• Identify and lead process improvement initiatives.
• Balance labor to meet production goals while maintaining efficiency.
• Train, audit, and support Team Members to follow WFMOA SOPs.
• Report and elevate systemic issues promptly.
• Demonstrate and support shopping duties to assist Team Members and WFMOA needs.
• Honor SOPs and address safety issues as per WFMOA practices.

Skills

Retail experience

Email proficiency

Scheduling software

Education

High School diploma or equivalent

Tools

Microsoft Office

Scheduling software

Ordering software

Job description

Whole Foods Market is seeking a Supervisor, WFMOA: E-Commerce, to lead daily shifts with a focus on safety, quality, and timely customer orders. You will coach team members and ensure adherence to standard operating procedures.

You will drive collaboration across departments, proactively identify improvements, and maintain a start-up mindset while supporting a thriving WFMOA on-line grocery program.