Pasadena E-Commerce Specialist

The Salvation Army Southern California; Pasadena (CA); On-site; USD 22,207 - 31,629; Full time

Benefits offered by this job

Opportunity for career growth

Paid time off

Employee Stores Discounts

Health and fitness Fitbit Device

Retirement Plan

Employee Assistance Program (EAP)

Job summary

The Salvation Army Southern California in Pasadena seeks a member for their Ecommerce Team to optimize product listings and enhance online visibility. In this role, you will analyze sales data and manage high-value merchandise.

Ideal candidates will possess strong communication and analytical skills, proficiency in Photoshop, and a minimum of 2-4 years experience in customer service or retail. Employee benefits include discounts, medical, and a retirement plan.

Qualifications

• Must have at least 2-4 years of customer service and/or retail experience.
• Ability to work collaboratively in a team environment.
• Ability to work independently with minimal supervision.

Responsibilities

• Create and optimize product listings on our ecommerce platform.
• Regularly analyze sales data and customer feedback.
• Select high-value merchandise for sale on the online platform.

Skills

Excellent verbal and written communication skills

Excellent computer and technology skills

Strong analytical skills

Knowledge of online selling platforms

Familiarity with SEO best practices

Ability to type at least 40 words per minute

Education

High School Diploma or equivalent

Tools

Photoshop

Windows Operating Systems

Microsoft Office Programs

Job description

About The Arc

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees.

Pay Rate

$19.54 per hour

About Our Ecommerce Team

Become part of the dedicated Ecommerce Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to “Do The Most Good” at our Pasadena Distribution Center, which supports the Adult Rehabilitation Program. This is an opportunity to work as a team and utilize your skills to perform various warehouse activities, while contributing to the success of our Program and its participants.

Employee Benefits Offered

• Opportunity for career growth
• Paid time off
• Employee Stores Discounts
• Great Work Perks Discounts (Amusement Parks, Museums, Services and more!)
• Employee Referral Bonuses
• Monthly incentive bonus
• Medical, Dental, and Vision
• Health and fitness Fitbit Device
• Retirement Plan
• Legal Advice MetLife
• Pet Insurance
• AFLAC
• Employee Assistance Program (EAP)

Responsibilities

• Create and optimize product listings on our ecommerce platform.
• Utilize best practices for title, description, images, and other relevant content to enhance visibility and conversion rates.
• Strategically identify opportunities to increase the quantity of merchandise available online.
• Regularly analyze sales data and customer feedback to identify areas for improvement and growth.
• Use data-driven insights to optimize product listings and recommend new product additions.
• Select high-value merchandise located at the Center/Store for sale on the online platform.
• Photograph and present merchandise in a visually appealing and informative manner.
• Continuously assess and improve the online shopping experience to enhance customer satisfaction.
• Meet daily posting quotas and weekly and monthly sales targets determined by the Supervisor.
• Demonstrate efficiency, accuracy, and high productivity through effective workload management.
• Display an eagerness to acquire new skills and grow within the organization.
• Actively partner with the District Sales Manager, Operations Manager, and team members in the day-to-day operation of the ecommerce business.

Qualifications

• High School Diploma or equivalent.
• Excellent verbal and written communication skills of the English language.
• Excellent computer and technology skills, with a focus on Windows Operating Systems (10 or higher) and all Microsoft Office Programs (Word, Excel, etc.).
• Knowledge of online selling platforms and proficiency in Photoshop is preferred.
• Strong analytical skills and proficiency in using analytic tools.
• Familiarity with SEO best practices.
• Ability to work collaboratively in a team environment.
• Ability to work independently with minimal supervision.
• Ability to work under pressure and multitask.
• Ability to type at least 40 words per minute.
• Experience in identifying high-quality and designer brand merchandise.
• Must have 2-4 years of customer service and/or retail experience.

Physical Demands

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, pull, and move heavy objects such as household and office furniture, packages, and all other bulk items.
• Ability to lift or move up to 50 lbs.
• Ability to perform various repetitive motion tasks.
• Specific vision abilities required for this job include close vison requirements due to extensive computer work.

Schedule

Work schedules are determined by Management and employee must be flexible to always ensure adequate coverage. Full-time employees may be scheduled to work any full-time shift including evenings, weekends, and holidays.