E-Commerce & In-Store Customer Experience Lead

Whole Foods Market; Westminster (CO); On-site; USD 27,000 - 42,000; Full time

Benefits offered by this job

Whole Benefits program

Job summary

Whole Foods Market, Inc. is seeking a Supervisor to support checkout and grocery delivery/pickup operations at the assigned store. You will lead a team, monitor performance, and drive safety, quality, and efficiency across in-store and online processes.

The role emphasizes coaching, scheduling, and adherence to health and safety standards. The position requires 12+ months of retail experience, strong interpersonal skills, and proficiency with standard office applications.

Qualifications

• 12+ months retail experience.
• Ability to manage daily store operations.
• Strong interpersonal and communication skills.

Responsibilities

• Delivers outstanding customer experience and ensures team accountability.
• Establishes expectations for balancing in-store service and online orders.
• Monitors customer flow and assigns service tasks to balance needs of all customers.
• Supports collaboration with store leadership and partners to ensure smooth operations.

Skills

Customer service

Team leadership

Communication

MS Office

Task management

Tools

Microsoft Office

Job description

Whole Foods Market, Inc. is seeking a Supervisor to support checkout and grocery delivery/pickup operations at the assigned store. You will lead a team, monitor performance, and drive safety, quality, and efficiency across in-store and online processes.

The role emphasizes coaching, scheduling, and adherence to health and safety standards. The position requires 12+ months of retail experience, strong interpersonal skills, and proficiency with standard office applications.