E‑Commerce Growth & Ops Leader

Goodwill Industries Of North Louisiana; Bossier City (LA); On-site; USD 39,000 - 48,000; Full time

Job summary

Goodwill Industries Of North Louisiana is seeking an E-Commerce Manager in Bossier City to lead the day-to-day operations of the e-commerce department, maximize the value of donated goods, and drive revenue, productivity, and customer service.

This role requires strong leadership, workflow optimization, and collaboration with retail locations; travel to partner stores is expected up to 25%.

Qualifications

• Supervises and develops assigned employees.
• Experience in retail or e-commerce operations preferred.
• Strong analytical and forecasting abilities.

Responsibilities

• Accountable for e-commerce revenue, expenses, and productivity.
• Oversees inventory control and order fulfillment.
• Collaborates with store locations to optimize merchandise flow.
• Leads performance measurement and process improvements.
• Ensures excellent customer experience and safety.

Skills

People leadership

Customer service

Communication

Problem solving

Operations management

Education

High school diploma or GED

Tools

Spreadsheets

Job description

Goodwill Industries Of North Louisiana is seeking an E-Commerce Manager in Bossier City to lead the day-to-day operations of the e-commerce department, maximize the value of donated goods, and drive revenue, productivity, and customer service.

This role requires strong leadership, workflow optimization, and collaboration with retail locations; travel to partner stores is expected up to 25%.