Dynamics365 Administrator – Marketing & Insights

LATICRETE International; Bozeman (MT); On-site; USD 90,000 - 125,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays + vacation & sick

Flexible spending

Life Insurance, AD&D

1 week plant shutdown

Job summary

LATICRETE International seeks a Dynamics 365 Administrator to configure, maintain, and optimize the CRM platform, focusing on Marketing and Customer Insights Journeys. You’ll collaborate with developers and cross-functional teams to ensure CRM aligns with business needs and strategic initiatives.

You will support CRM customization, data integration, and Power BI reports, while providing end-user training and documentation for Marketing users in a fast-paced environment.

Qualifications

• Bachelor’s degree in IT/CS or related field is required; Master’s preferred.
• Microsoft Dynamics 365 CRM Associate certification is required; Expert preferred.
• Microsoft Power Platform Developer Associate certification strongly preferred.

Responsibilities

• CRM Administration & customization across Sales, Service, and Marketing modules.
• Integrations using Power Platform tools; support data visualization with PowerBI.
• Collaborate with stakeholders; provide end-user training and documentation.
• Ensure CRM security, change-management, and architectural alignment.

Skills

Dynamics 365

Power Platform

Power BI

Dataverse

CRM integration

Problem solving

Communication

Education

Bachelor's degree in IT/CS

Microsoft Dynamics 365 CRM Associate

Microsoft Power Platform Developer Associate

Master's degree preferred

Tools

Power Automate

Power Apps

Power BI

Dynamics 365 Dataverse

Job description

LATICRETE International seeks a Dynamics 365 Administrator to configure, maintain, and optimize the CRM platform, focusing on Marketing and Customer Insights Journeys. You’ll collaborate with developers and cross-functional teams to ensure CRM aligns with business needs and strategic initiatives.

You will support CRM customization, data integration, and Power BI reports, while providing end-user training and documentation for Marketing users in a fast-paced environment.