Dynamics 365 CRM Administrator | Power Platform & BI

Laticrete International; Gibsonton (FL); Presencial; USD 90 000 - 130 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays in addition to paid/v

Flexible spending

Life Insurance, AD&D and Supplemental

1 week paid plant shutdown between the

Resumo da oferta

LATICRETE International is seeking a Dynamics365 Administrator to oversee configuration, maintenance, and optimization of our Dynamics365 platform with a focus on Marketing and Customer Insights Journeys. You will partner with IT and business teams to ensure CRM aligns with strategic goals.

Responsibilities include CRM customization, integration using Power Platform tools, and data visualization with PowerBI, while delivering end-user training and documentation to Marketing stakeholders.

Qualificações

• Bachelor’s degree in IT/CS or related field; Master’s preferred.
• CRM certification required; Dynamics 365 Associate preferred.
• Strong knowledge of Power Platform and CRM architecture.

Responsabilidades

• Configure and maintain Dynamics365 modules: Sales, Service, and Marketing.
• Customize entities, workflows, forms, and dashboards to meet business needs.
• Integrate systems using Power Platform tools and automate workflows.
• Provide end-user training and documentation for Marketing stakeholders.
• Collaborate with IT and business teams on CRM alignment and standards.

Conhecimentos

CRM administration

Power Platform

Data visualization

Stakeholder collaboration

End-user support

Formação académica

Bachelor's degree in Information Technology/Computer Science

Master's degree preferred

Microsoft Dynamics 365 CRM Associate certification

Microsoft Power Platform Developer Associate certification

Ferramentas

Microsoft Dynamics 365 (CRM)

Power Automate

Power Apps

Dataverse

PowerBI

Descrição da oferta de emprego

LATICRETE International is seeking a Dynamics365 Administrator to oversee configuration, maintenance, and optimization of our Dynamics365 platform with a focus on Marketing and Customer Insights Journeys. You will partner with IT and business teams to ensure CRM aligns with strategic goals.

Responsibilities include CRM customization, integration using Power Platform tools, and data visualization with PowerBI, while delivering end-user training and documentation to Marketing stakeholders.