Dynamics 365 CRM & Power Platform Specialist

LATICRETE International; United States; Remote; USD 80,000 - 120,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays

Flexible spending

Life Insurance, AD&D and Supplemental

1 week paid plant shutdown

Job summary

LATICRETE International is seeking a Dynamics365 Administrator to manage configuration, customization, and optimization of the CRM platform with a focus on Marketing and Customer Insights Journeys.

You will collaborate with developers and cross‑functional teams to ensure CRM aligns with business goals, support BI efforts, and maintain data integrity while traveling domestically up to 10%.

Qualifications

• Bachelor’s degree in IT, CS, or related field required; Master’s preferred.
• Microsoft Dynamics 365 (CRM) Associate certification required; Expert preferred.
• Microsoft Power Platform Developer Associate certification strongly preferred.
• Minimum 2 years hands-on Dynamics365 or Salesforce CRM experience.

Responsibilities

• CRM Administration & Customization for Sales, Service, Marketing.
• Integrations using Power Platform and data workflows.
• Develop PowerBI reports/dashboards for CRM insights.
• Collaborate with IT and business teams; train end users.

Skills

CRM experience

Problem solving

Communication

Independent worker

Education

Bachelor’s degree in IT/CS

CRM certification (Dynamics 365 Associate)

Power Platform Developer Associate

Tools

Microsoft Dynamics 365 (CRM)

Power Platform (Power Automate, Power Apps)

Dataverse

PowerBI

Job description

LATICRETE International is seeking a Dynamics365 Administrator to manage configuration, customization, and optimization of the CRM platform with a focus on Marketing and Customer Insights Journeys.

You will collaborate with developers and cross‑functional teams to ensure CRM aligns with business goals, support BI efforts, and maintain data integrity while traveling domestically up to 10%.