Dynamics 365 CRM & Power Platform Specialist

LATICRETE International; Denver (CO); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays

Flexible spending

Life Insurance

AD&D and Supplemental Insurance

1 week paid plant shutdown

Job summary

LATICRETE International in Colorado is seeking a Dynamics365 Administrator to configure, maintain, and optimize our CRM platform, with a focus on Sales, Marketing, and Customer Insights Journeys. This role involves Power Platform integrations and collaboration with cross-functional teams.

You will customize entities and dashboards, support data visualization with PowerBI, and train end-users while following change-management processes.

Qualifications

• Bachelor’s degree in IT/CS or related field.
• Microsoft Dynamics 365 Associate certification required; Expert certification preferred.
• Power Platform Developer Associate certification strongly preferred.
• Minimum 2 years hands-on experience with Microsoft Dynamics365 or Salesforce.com CRM.
• Proficiency in Sales, Service, and Marketing modules; CRM architecture, integration, and customization.

Responsibilities

• Configure and maintain Dynamics365 modules: Sales, Service, and Marketing (Customer Insights Journeys).
• Customize entities, workflows, forms, and dashboards to meet business requirements.
• Use Power Automate and Power Apps for integration and automation.
• Assist BI team in developing PowerBI reports and dashboards.
• Provide training and documentation for end-users; ensure CRM alignment with enterprise standards.

Skills

Dynamics 365 CRM

CRM customization

Power Platform

Power BI

Dataverse

Stakeholder communication

Problem solving

Education

Bachelor’s degree in IT/CS

Microsoft Dynamics 365 Associate

Power Platform Developer Associate

Tools

Power Automate

Power Apps

Job description

LATICRETE International in Colorado is seeking a Dynamics365 Administrator to configure, maintain, and optimize our CRM platform, with a focus on Sales, Marketing, and Customer Insights Journeys. This role involves Power Platform integrations and collaboration with cross-functional teams.

You will customize entities and dashboards, support data visualization with PowerBI, and train end-users while following change-management processes.