Dynamics 365 CRM & Power Platform Administrator

LATICRETE International; Utah; On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays in addition to paid-v

Flexible spending

Life Insurance, AD&D and Supplemental

Job summary

LATICRETE International seeks a Dynamics365 Administrator to configure, maintain, and optimize the Dynamics365 platform with a focus on Sales, Marketing, and Customer Insights Journeys. You will partner with IT and business teams to align CRM with strategic goals and drive data-driven decision making using Power BI.

Responsibilities include system integration using Power Platform tools, security administration, dashboards, and end-user training, while supporting enterprise architecture standards

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related discipline required. Master’s degree preferred.
• Microsoft Dynamics 365 (CRM) Associate certification required, Expert certification preferred.
• Microsoft Power Platform Developer Associate certification strongly preferred.

Responsibilities

• Configure and maintain Dynamics365 modules: Sales, Customer Service, and Marketing (Customer Insights Journeys).
• Maintain and improve customer-facing Power Pages / Power Apps portals.
• Customize entities, workflows, forms, and dashboards to meet business requirements.
• Manage user roles, permissions, and security settings.
• Monitor system performance and troubleshoot issues.
• Utilize Power Platform tools for system integration, custom workflow development and automation.
• Support data integration between Dynamics365 Dataverse and other enterprise systems.
• Assist BI team in developing PowerBI reports and dashboards to support CRM business intelligence needs.
• Work with stakeholders to gather requirements and translate them into technical solutions.

Skills

CRM expertise

Power Platform

Power Automate

Power Apps

Dataverse

Power BI

CRM security

Communication

Teamwork

Education

Bachelor’s degree in IT/CS

D365 CRM Associate Certification

Power Platform Developer Certification

Tools

Microsoft Dynamics 365 CRM

Salesforce.com CRM

Dataverse

Job description

LATICRETE International seeks a Dynamics365 Administrator to configure, maintain, and optimize the Dynamics365 platform with a focus on Sales, Marketing, and Customer Insights Journeys. You will partner with IT and business teams to align CRM with strategic goals and drive data-driven decision making using Power BI.

Responsibilities include system integration using Power Platform tools, security administration, dashboards, and end-user training, while supporting enterprise architecture standards