Dynamics 365 CRM & Power Platform Administrator

LATICRETE International; New Braunfels (TX); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays in addition to paid 1

Flexible spending

Life Insurance, AD&D and Supplemental

1 week paid plant shutdown between the

Job summary

LATICRETE International is seeking a Dynamics365 Administrator to configure, maintain, and optimize CRM across Sales, Service, and Marketing. You will work on Power Platform integrations, portals, and BI reporting, partnering with IT and business teams to align CRM with organizational goals.

You will ensure data integrity, security, and scalable CRM solutions, while training end-users and supporting adoption across Marketing. Strong communication and problem-solving skills are essential.

Qualifications

• Bachelor’s degree in IT/CS or related field.
• Microsoft Dynamics 365 Associate certification is required; Expert certification preferred.
• Microsoft Power Platform Developer Associate certification strongly preferred.
• Experience with Salesforce.com CRM is a plus.

Responsibilities

• Configure and maintain Dynamics365 modules: Sales, Customer Service, and Marketing.
• Maintain Power Pages / Power Apps portals.
• Customize entities, workflows, forms, and dashboards to meet business requirements.
• Manage user roles, permissions, and security settings.
• Monitor system performance and troubleshoot issues.
• Utilize Power Platform tools for system integration and automation.
• Assist BI in developing PowerBI reports and dashboards.
• Gather requirements with stakeholders and translate to technical solutions.
• Provide training and documentation for end-users.

Skills

CRM Administration

Power Platform

Data Visualization

Stakeholder Collaboration

Documentation

Problem Solving

Independent & Teamwork

Education

Bachelor’s degree in IT/CS

Master’s degree preferred

Microsoft Dynamics 365 Associate certification

Microsoft Power Platform Developer Associate certification

Salesforce.com CRM experience

Tools

Power Automate

Power Apps

Dataverse

PowerBI

Dynamics365

Salesforce.com

Job description

LATICRETE International is seeking a Dynamics365 Administrator to configure, maintain, and optimize CRM across Sales, Service, and Marketing. You will work on Power Platform integrations, portals, and BI reporting, partnering with IT and business teams to align CRM with organizational goals.

You will ensure data integrity, security, and scalable CRM solutions, while training end-users and supporting adoption across Marketing. Strong communication and problem-solving skills are essential.