Dynamics 365 CRM Administrator | Power Platform Pro

LATICRETE International; South Ogden (UT); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays + vacation & sick

Job summary

LATICRETE International is seeking a Dynamics365 Administrator to lead configuration, maintenance, and optimization of the Dynamics365 CRM platform, focusing on Marketing and Customer Insights Journeys. This role will support CRM customization, integration using Power Platform tools, and contribute to data visualization efforts using PowerBI.

The administrator will collaborate with other developers and cross-functional teams to ensure the CRM system aligns with business needs and supports

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related discipline required.
• Microsoft Dynamics 365 (CRM) Associate certification required, Expert certification preferred.
• Microsoft Power Platform Developer Associate certification strongly preferred.

Responsibilities

• Configure and maintain Dynamics365 modules: Sales, Customer Service, and Marketing (Customer Insights Journeys).
• Maintain and improve customer-facing Power Pages / Power Apps portals and dashboards.
• Customize entities, workflows, forms, and dashboards to meet business requirements.
• Manage user roles, permissions, and security settings.
• Monitor system performance and troubleshoot issues.
• Assist BI team in developing PowerBI reports and dashboards for CRM.

Skills

Dynamics 365 CRM

Power Platform

Power BI

Dataverse

CRM security

Communication

Education

Bachelor’s degree in IT/CS

Master’s degree preferred

Microsoft Dynamics 365 CRM Associate cert

Tools

Microsoft Dynamics 365

Power Platform

Power Automate

Power Apps

Dataverse

Job description

LATICRETE International is seeking a Dynamics365 Administrator to lead configuration, maintenance, and optimization of the Dynamics365 CRM platform, focusing on Marketing and Customer Insights Journeys. This role will support CRM customization, integration using Power Platform tools, and contribute to data visualization efforts using PowerBI.

The administrator will collaborate with other developers and cross-functional teams to ensure the CRM system aligns with business needs and supports