Dynamic Site Operations & Facilities Coordinator

JLL; Redwood City (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

JLL in Redwood City, CA is seeking a Site Operations Coordinator to provide administrative and operational support to the site management team, ensuring smooth facilities operations and serving as a liaison between clients, vendors, and internal stakeholders.

You will coordinate vendor activities, manage work orders, support front desk operations and client events, and help drive safety initiatives, budget planning, and continuous process improvements in a fast-paced environment.

Qualifications

• 2+ years of facilities coordination, operational support, or similar role in a Corporate Real Estate environment.
• Experience with vendor management including scheduling, coordination, and maintaining vendor relationships.
• Proficiency in Microsoft Office Suite and Google Workspace Apps (Sheets, Mail, and core applications).
• Strong organizational skills and attention to detail with demonstrated ability to multi-task effectively.
• Excellent written and verbal communication skills with strong understanding of customer service principles.
• Ability to work onsite full time with flexibility for travel between client locations.

Responsibilities

• Schedule and coordinate vendor activities, site inspections, and work orders for both Facilities and MAC.
• Support front desk operations by greeting visitors and liaising with regional mailroom teams.
• Receive and process client requests for operational and event needs, coordinating site meetings and preparing setups and materials.
• Maintain accurate records of vendor interactions, service requests, and site activities while tracking KPIs.
• Participate in planning meetings with clients, facility managers, and stakeholders to review schedules and address operational priorities.
• Communicate issues and concerns requiring resolution to appropriate leadership in a timely and professional manner.
• Assist in preparation of operational reports, budget development, close-out activities, and maintenance of site documentation and procedures.

Skills

Vendor coordination

Office productivity

Communication skills

Organizational skills

Onsite work

Education

Bachelor's degree in related field

High school diploma or equivalent

Tools

CMMS

Google Workspace

Excel & Outlook

Job description

JLL in Redwood City, CA is seeking a Site Operations Coordinator to provide administrative and operational support to the site management team, ensuring smooth facilities operations and serving as a liaison between clients, vendors, and internal stakeholders.

You will coordinate vendor activities, manage work orders, support front desk operations and client events, and help drive safety initiatives, budget planning, and continuous process improvements in a fast-paced environment.