Facilities Coordinator

JLL; Redwood City (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

JLL in Redwood City, CA is seeking a Site Operations Coordinator to provide administrative and operational support to the site management team, ensuring smooth facilities operations and serving as a liaison between clients, vendors, and internal stakeholders.

You will coordinate vendor activities, manage work orders, support front desk operations and client events, and help drive safety initiatives, budget planning, and continuous process improvements in a fast-paced environment.

Qualifications

• 2+ years of facilities coordination, operational support, or similar role in a Corporate Real Estate environment.
• Experience with vendor management including scheduling, coordination, and maintaining vendor relationships.
• Proficiency in Microsoft Office Suite and Google Workspace Apps (Sheets, Mail, and core applications).
• Strong organizational skills and attention to detail with demonstrated ability to multi-task effectively.
• Excellent written and verbal communication skills with strong understanding of customer service principles.
• Ability to work onsite full time with flexibility for travel between client locations.

Responsibilities

• Schedule and coordinate vendor activities, site inspections, and work orders for both Facilities and MAC.
• Support front desk operations by greeting visitors and liaising with regional mailroom teams.
• Receive and process client requests for operational and event needs, coordinating site meetings and preparing setups and materials.
• Maintain accurate records of vendor interactions, service requests, and site activities while tracking KPIs.
• Participate in planning meetings with clients, facility managers, and stakeholders to review schedules and address operational priorities.
• Communicate issues and concerns requiring resolution to appropriate leadership in a timely and professional manner.
• Assist in preparation of operational reports, budget development, close-out activities, and maintenance of site documentation and procedures.

Skills

Vendor coordination

Office productivity

Communication skills

Organizational skills

Onsite work

Education

Bachelor's degree in related field

High school diploma or equivalent

Tools

CMMS

Google Workspace

Excel & Outlook

Job description

What this job involves:

As a Site Operations Coordinator at JLL, you\'ll provide essential administrative and operational support to the site management team, ensuring smooth day-to-day facilities operations while serving as a key liaison between clients, vendors, and internal stakeholders. We believe the most effective teams are built when everyone is empowered to thrive, and in this role, you\'ll be empowered to take ownership of diverse responsibilities that keep our facilities running seamlessly. From coordinating vendor activities and managing work orders to supporting front desk operations and client events, you\'ll be at the center of creating exceptional workplace experiences. What sets JLL apart is our culture of collaboration, locally and across the globe, and you\'ll experience this firsthand as you partner with site teams, regional leads, and client stakeholders to solve problems and drive operational excellence. This position offers the opportunity to develop your facilities management expertise while contributing meaningfully to safety initiatives, budget planning, and continuous process improvements in a dynamic, fast-paced environment.

Facilities Coordinator- JLL

What this job involves:

As a Site Operations Coordinator at JLL, you\'ll provide essential administrative and operational support to the site management team, ensuring smooth day-to-day facilities operations while serving as a key liaison between clients, vendors, and internal stakeholders. We believe the most effective teams are built when everyone is empowered to thrive, and in this role, you\'ll be empowered to take ownership of diverse responsibilities that keep our facilities running seamlessly. From coordinating vendor activities and managing work orders to supporting front desk operations and client events, you\'ll be at the center of creating exceptional workplace experiences. What sets JLL apart is our culture of collaboration, locally and across the globe, and you\'ll experience this firsthand as you partner with site teams, regional leads, and client stakeholders to solve problems and drive operational excellence. This position offers the opportunity to develop your facilities management expertise while contributing meaningfully to safety initiatives, budget planning, and continuous process improvements in a dynamic, fast-paced environment.

What your day-to-day will look like:

• Schedule and coordinate vendor activities, site inspections, and work orders for both Facilities and Moves, Additions, and Changes (MAC)


• Support front desk operations by greeting visitors, managing snack and refreshment programs, and liaising with regional mailroom teams


• Receive and process client requests for operational and event needs, coordinating site meetings and preparing relevant setups and materials


• Maintain accurate records of vendor interactions, service requests, and site activities while tracking key performance indicators (KPIs)


• Participate in planning meetings with clients, facility managers, and stakeholders to review schedules and address operational priorities


• Communicate issues and concerns requiring resolution to appropriate JLL leadership in a timely and professional manner


• Assist in preparation of operational reports, budget development, close-out activities, and maintenance of site documentation and procedures

Required Qualifications:

• High school diploma or equivalent


• 2+ years of experience in facilities coordination, operational support, or similar role in a Corporate Real Estate environment


• Experience with vendor management including scheduling, coordination, and maintaining vendor relationships


• Proficiency in Microsoft Office Suite (particularly Excel and Outlook) and Google Workspace Apps (Sheets, Mail, and core applications)


• Strong organizational skills and attention to detail with demonstrated ability to multi-task effectively


• Excellent written and verbal communication skills with strong understanding of customer service principles


• Ability to work onsite full time with flexibility for travel between client locations

Preferred Qualifications:

• Bachelor\'s degree in related field or discipline


• Experience in facilities or property management environment with knowledge of building operations and maintenance


• Experience with data entry and Computerized Maintenance Management Systems (CMMS)


• Understanding of health and safety practices in workplace settings

Location:

Redwood City, CA

Schedule:

Monday through Friday 8am-5pm (some overtime required)