Facilities Operations Coordinator - Client & Vendor Care

JLL; Miami (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k) plan with matching company

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off and Company Holidays

Early access to earned wages through-D

Job summary

JLL in Miramar/Miami, FL is seeking a Facilities Coordinator to support site and assistant facility managers with maintenance, operations, vendor oversight, equipment and occupancy services. You will develop and maintain client relationships to ensure service levels and KPI compliance.

Daily activities include site walk-throughs, responding to work orders, coordinating amenities and moves, guiding vendors, assisting procurement, and upholding safety and emergency plans.

Qualifications

• Excellent communication, organization, and problem-solving skills.
• Ability to work independently with minimal supervision and effectively manage stressful situations.
• Self-motivated, confident, energetic, and highly flexible.
• Ability to occasionally lift, push, and move items as needed to perform daily job duties.
• Strong teamwork skills and the capability to thrive in a fast-paced work environment.
• Proficiency in a range of information technology tools, platforms, and email communication.

Responsibilities

• Conduct daily walkthroughs and site inspections to ensure a clean, organized, safe, and fully operational office environment.
• Respond to work orders; schedule and manage repairs, maintenance, and minor works to ensure KPI compliance.
• Coordinate the delivery of site amenities and services (fitness, food services, events, meeting facilities, mail/courier services, and office moves).
• Provide clear direction and information to vendors, facilities staff, and other service providers to ensure seamless execution of onsite work.
• Assist in the procurement of vendors and maintain accurate site records, web pages, and official documentation.
• Support client relationship management by complying with all contract requirements, meeting performance indicators, and delivering exceptional service based on client feedback.
• Maintain emergency response plans, including evacuation procedures, after-hours emergency response, and environmental health and safety standards.

Skills

Communication

Organization

Problem-solving

Independent work

Stress management

Teamwork

IT proficiency

Job description

JLL in Miramar/Miami, FL is seeking a Facilities Coordinator to support site and assistant facility managers with maintenance, operations, vendor oversight, equipment and occupancy services. You will develop and maintain client relationships to ensure service levels and KPI compliance.

Daily activities include site walk-throughs, responding to work orders, coordinating amenities and moves, guiding vendors, assisting procurement, and upholding safety and emergency plans.