Service Dispatcher: Dynamic Scheduler with Growth

Meenan; New York, Northern (NY, KY); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical coverage

Retirement Savings

Job summary

Meenan in Hopewell Junction, NY is seeking a Service Dispatcher to schedule service calls and distribute work orders to Service Technicians. You will use scheduling tools and maintain clear communication with dispatchers and technicians to ensure timely service.

The role emphasizes strong written and verbal communication, details orientation, and the ability to work independently or in a team. Benefits are provided for full-time staff, with overtime opportunities available.

Qualifications

• High School Diploma or Equivalent.
• 1 - 2 years prior dispatch experience preferred.
• Prior experience in a customer service setting a plus.
• Ability to work well in a fast paced environment.
• Proficiency with the MS Office Suite, MS Outlook and Web navigation.

Responsibilities

• Schedule service calls and provide work orders for Service Technicians.
• Review jobs in the service monitor to ensure proper dispatching.
• Communicate with other Dispatchers, Service Technicians and departments.

Skills

Communication

MS Office

Customer service

Detail oriented

Teamwork

Education

High School Diploma

Tools

MS Outlook

Web navigation

Scheduling software

Job description

Meenan in Hopewell Junction, NY is seeking a Service Dispatcher to schedule service calls and distribute work orders to Service Technicians. You will use scheduling tools and maintain clear communication with dispatchers and technicians to ensure timely service.

The role emphasizes strong written and verbal communication, details orientation, and the ability to work independently or in a team. Benefits are provided for full-time staff, with overtime opportunities available.