Dynamic Service Advisor: Vehicle Care & Scheduling

Hendrickcars; Easley (SC); Presencial; USD 40.000 - 60.000; Jornada completa

Descripción de la vacante

Hendrick Honda Easley is seeking a Service Advisor to sell, identify, and document service, maintenance, and repair options for customers. You will schedule service visits and communicate with customers and technicians to ensure accurate estimates.

Candidates should have strong customer service and organizational skills, experience in automotive service, and familiarity with dealership systems. Regular attendance and adherence to safety and company policies are required.

Formación

• Previous experience in automotive or customer service industries.
• Working knowledge of the mechanical operations of vehicles.
• Excellent interpersonal, customer service, and organizational skills.

Responsabilidades

• Works with customer and technician to identify required maintenance.
• Advises customers on necessary and recommended services.
• Offers additional services and repairs to customers.
• Computes cost of replacement parts and labor to restore vehicle to condition specified by customer.
• Estimates cost of mechanical, electrical, or other repairs.
• Enters itemized estimate on service order and explains estimate to customer.
• Schedules appointments with customer.
• Meets dealership’s standards for repair and order production.
• Maintains CSI at or above Company standards.
• Maintains an organized, clean and safe work area.
• Participates in required training.

Conocimientos

Interpersonal skills

Customer service

Organizational skills

Educación

GED

High School Diploma

Associate Degree

Bachelor Degree

Master Degree

Doctorate Degree

Herramientas

Microsoft Office

Dealership Management System

Web-based applications

Descripción del empleo

Hendrick Honda Easley is seeking a Service Advisor to sell, identify, and document service, maintenance, and repair options for customers. You will schedule service visits and communicate with customers and technicians to ensure accurate estimates.

Candidates should have strong customer service and organizational skills, experience in automotive service, and familiarity with dealership systems. Regular attendance and adherence to safety and company policies are required.