Dynamic Service Advisor: Elevate Customer Experience

Fox Chrysler Dodge Jeep RAM; Grand Rapids Charter Township (MI); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Life Insurance

HSA

FSA

Paid Time Off

Employee Discounts

Job summary

Fox Chrysler Dodge Jeep RAM in Grand Rapids, MI is seeking a Full-Time Service Advisor to greet customers, assess service needs, and guide them through available options. You will schedule appointments, inspect vehicles, and communicate clearly with customers and technicians to ensure smooth service flow.

We value teamwork, enthusiasm, and a customer-first mindset. The role offers competitive pay, strong benefits, and opportunities to build lasting relationships with clients while delivering

Qualifications

• Greet customers with enthusiasm and assess service needs.
• Schedule appointments and communicate service options clearly.
• Maintain detailed records of service history.
• Collaborate with technicians and team to ensure smooth service flow.
• Provide excellent customer service and follow up on open work orders.

Responsibilities

• Greet customers with enthusiasm and discuss their service needs.
• Schedule and coordinate service appointments; explain recommended options.
• Document service history and vehicle notes; update customers on progress.

Skills

Communication skills

Problem-solving

Attention to detail

Time management

Customer service

Teamwork

Job description

Fox Chrysler Dodge Jeep RAM in Grand Rapids, MI is seeking a Full-Time Service Advisor to greet customers, assess service needs, and guide them through available options. You will schedule appointments, inspect vehicles, and communicate clearly with customers and technicians to ensure smooth service flow.

We value teamwork, enthusiasm, and a customer-first mindset. The role offers competitive pay, strong benefits, and opportunities to build lasting relationships with clients while delivering