Customer-Focused Service Advisor | Growth & Team Impact

FOX MOTORS; Grand Rapids (MI); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Life Insurance

Health Savings Account

Flexible Spending Account

Competitive Salary

Paid Time Off

Employee Discounts

Job summary

Fox Honda in Grand Rapids, MI is seeking a Full-Time Service Advisor to greet customers, assess automotive needs, and serve as the liaison between clients and our service team.

This onsite role emphasizes clear communication, problem solving, and a commitment to outstanding customer service, with opportunities to grow within a vibrant dealership culture and participate in comprehensive benefits.

Qualifications

• Excellent communication with customers to assess automotive needs.
• Ability to translate customer needs into service requests.
• Demonstrates attention to detail in vehicle issues.
• Maintains professionalism in a fast-paced environment.

Responsibilities

• Greet customers and assess automotive needs.
• Coordinate between customers and service team.
• Manage service appointments and provide accurate estimates.
• Keep customers informed about progress and delays.
• Handle inquiries and address concerns to ensure a seamless service experience.

Skills

Communication Skills

Problem-Solving

Customer Focus

Attention to Detail

Time Management

Organizational Skills

Professionalism

Job description

Fox Honda in Grand Rapids, MI is seeking a Full-Time Service Advisor to greet customers, assess automotive needs, and serve as the liaison between clients and our service team.

This onsite role emphasizes clear communication, problem solving, and a commitment to outstanding customer service, with opportunities to grow within a vibrant dealership culture and participate in comprehensive benefits.