Customer‑Driven Auto Service Advisor | Guaranteed Hours

GROGAN; Toledo (OH); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Guaranteed Hours

401k

Medical

Dental

Paid Vacation

Job summary

Grogan’s Towne Chrysler Jeep Dodge Ram, a leading auto dealership serving NW Ohio and SE Michigan, has an immediate opening for a Service Advisor. You will greet customers, collect vehicle information, and clearly report issues to ensure accurate maintenance recommendations and transparent pricing.

Join a team with a strong reputation for customer satisfaction and long-term career growth. A valid driver’s license and willingness to pass a drug screen are required, with benefits including 401k,

Qualifications

• Proven record of achieving exceptional Customer Satisfaction.
• Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is preferred.
• Above average energy level.
• A desire for a long term career with a growing organization.
• Personal and professional integrity.
• Must have a clean & valid driver’s license.
• Must be willing to submit to a drug screen prior to employment.

Responsibilities

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend needed maintenance base on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers

Skills

Customer service

ADP

Driver's license

Tools

ADP

Job description

Grogan’s Towne Chrysler Jeep Dodge Ram, a leading auto dealership serving NW Ohio and SE Michigan, has an immediate opening for a Service Advisor. You will greet customers, collect vehicle information, and clearly report issues to ensure accurate maintenance recommendations and transparent pricing.

Join a team with a strong reputation for customer satisfaction and long-term career growth. A valid driver’s license and willingness to pass a drug screen are required, with benefits including 401k,