Automotive Service Advisor: Elevate Customer Care

Fontana Chrysler Dodge Jeep Ram; Fontana (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health

Dental

Vision

Life

401K

Paid vacation and holidays

Job summary

Fontana Chrysler Dodge Jeep Ram is hiring a Service Advisor who will serve as the central communication point for automotive service and repair. The successful candidate will assist customers with service needs, schedule appointments, and ensure a high level of customer satisfaction.

The ideal applicant has 2-3 years of dealership experience, a high school diploma or GED, and strong interpersonal skills. Offers benefits like health, dental, and 401K.

Qualifications

• 2-3 years' auto dealership experience.
• Unrestricted California driver's license and clean driving record.
• Ability to work productively in a fast-paced team environment.

Responsibilities

• Maintain an Excellent CSI (Customer Satisfaction Index).
• Assist customers with their vehicle service needs.
• Schedule service for customers either in person or on the phone.

Skills

Excellent communication

Customer service

Problem-solving skills

Automotive mechanical/electrical knowledge

Bilingual

Education

High school diploma or GED

Post-secondary automotive training

Tools

ADP/CDK computer programs

Job description

Fontana Chrysler Dodge Jeep Ram is hiring a Service Advisor who will serve as the central communication point for automotive service and repair. The successful candidate will assist customers with service needs, schedule appointments, and ensure a high level of customer satisfaction.

The ideal applicant has 2-3 years of dealership experience, a high school diploma or GED, and strong interpersonal skills. Offers benefits like health, dental, and 401K.